User Name / Log In Help

Forgot your user name or need help?
Please call 1-800-528-5995 and a Help Desk Specialist will assist you.

Need a ForemostSTAR user name?
Please call 1-800-528-5995, or click here to receive a user
name by e-mail within 48 hours.

  1. What if I forgot my password?
  2. How do I change my password?
  3. What are the guidelines for my password?
  4. Why do I get a message that tells me my password is expired?
  5. Why did I get a message that my password is not valid?
  6. Why did I get a message that my user name has been revoked?
  7. How do I sign up for a user name for ForemostSTAR?
  8. How do I sign up for additional user names for ForemostSTAR?
  9. How do I activate my user name?

1. What if I forgot my password?

If you already have a ForemostSTAR user name, but forgot your password, click the 'Reset Your Password' link on the ForemostSTAR home page, and follow the instructions to change your password.

You may also call the ForemostSTAR Help Desk for assistance at 1-800-528-5995. The ForemostSTAR Help Desk is open 9 a.m. to 8 p.m. ET, Monday-Friday.

Note: You must be a licensed Foremost agent and have a valid Foremost agent code to use this service. For more information, contact your Foremost marketing representative or call the ForemostSTAR Help Desk at 1-800-528-5995.

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2. How do I change my password?

On the ForemostSTAR log in page in the green 'Need Help?' box, look for the 'Reset Your Password' link. Click the link and then:

  1. Enter your user name and click 'Submit.'
  2. Enter the answer to the challenge question where indicated.
  3. Tab to the password field.
  4. Enter a new password that is 7 to 8 characters and contains at least one number and one letter.
  5. Enter it again in the 'Confirm Password' field and click 'Submit.
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3. What are the guidelines for my password?

    1. A password must be 7 to 8 characters.
    2. These characters must include at least one letter and one number and not contain spaces or special characters such as !@#$%?&* (etc).
    3. A new password must be different from the last 32 passwords used.

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4. Why do I get a message that tells me my password is expired?

ForemostSTAR users have to change their password every 178 days. If you have not changed your password in 178 days, you'll need to enter a new one. You may enter a new password on the ForemostSTAR log in screen, or by clicking the 'Reset Your Password' link.

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5. Why did I get a message that told me my password is not valid?

The possible reasons are:

  1. The password that was entered is incorrect.
  2. The password being used is a previous one, making it invalid.
  3. The password must be 7 to 8 characters, including at least one number and one letter.

Note: ForemostSTAR allows five attempts to log in. After the fifth failed attempt, you will be required to reset your password.

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6. Why did I get a message that told me my user name has been revoked?

ForemostSTAR must be used at least once every 180 days for an account to remain active. This security measure is a safeguard against someone attempting to use your account without authorization. To reset your user name, contact the ForemostSTAR Help Desk at 1-800-528-5995.

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7. How do I sign up for a user name for ForemostSTAR?

We have a convenient online form you can fill out and submit. Or, you can contact the ForemostSTAR Help Desk at 1-800-528-5995 to sign up right over the phone. New user names are usually processed within two business days.

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8. How do I sign up for additional user names for ForemostSTAR?

If you need more user names, complete our online form and the user name will be e-mailed to the address given, or call 1-800-528-5995 to get set up over the phone.

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9. How do I activate my user name?

On the ForemostSTAR log in page in the green 'Get Started' box, look for the 'First time user? Set your password here' link. Click the link and then:

  1. Enter the user name provided by ForemostSTAR and click 'Submit.'
  2. Enter the answer to the challenge question where indicated.
  3. Tab to the password field.
  4. Enter a password that is 7 to 8 characters and contains at least one number and one letter.
  5. Enter it again in the 'Confirm Password' field and click 'Submit.'

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